Gaining Trust in Zero Trust

A key skill we use every day is collaboration – but how can you collaborate if you don't have trust? I address this topic in "Gaining Trust in Zero Trust." Working in the cybersecurity space, we embrace the motto "zero trust" – but this mindset can creep into our everyday interactions. A whirlwind tour of history reveals how this concept evolved (for example Mikhail Gorbachev and President Ronald Reagan discussed "trust, but verify!") I offer a few tips to help gain trust with any type of research findings: don't embarrass anyone, don't speculate, and be genuine – report the actual findings, even if it's a bitter pill.